Please contact us with support questions or any other concerns you have:
Contact us Monday – Friday
from 7:00 a.m. to 7:00 p.m. CST at:
Toll Free – 8_00.915.9930 (option 3)
Phone – 6_30.530.5400 (option 3)
Email – support@ambir.com
System Requirements:
Server: Windows Server 2003 or Windows Server 2008
Client: Windows XPe, XP, Vista or 7
Additional Notes on Compatibility:
Though not a requirement, ScanLink will work in Terminal Services or Citrix network environment. We have currently tested ScanLink to work with Citrix Presentation Server 4.0 and later and Xen App Server.
We strongly recommended installing the latest Microsoft and Citrix service packs on your server and client computers.
Compatible Software and Scanners
Software – Any TWAIN compliant imaging software (e.g. Adobe Acrobat or IrfanView)
Scanners – ScanLink supports all major scanner brands. Contact an Ambir representative if you have a question about the compatibility of a specific scanner.
Continuous Product Improvement
At Ambir, we strive for continuous improvement in everything we do. ScanLink is no exception. Our software engineers are always fine tuning it, adding new features and improving existing ones. In this progressive spirit, we welcome feature requests or any other comments you may have.
FAQs
What scanners does ScanLink support?
ScanLink supports all major TWAIN compliant scanner brands. Please contact an Ambir representative if you have a question about the compatibility of a specific scanner.
What imaging software does ScanLink support?
Any TWAIN compliant imaging software.
Can I scan files to the server?
Yes.
What are some of the advantages of ScanLink?
Centralized management of remote users, scanner virtualization, and added document security.
I am getting a “capture failed” error from ScanLink.
Minimize the Remote desktop session and see if there is a misfeed on the local machine.
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