Manual License Activation
Problem: Error received on activation
Reason: Profile does not have full admin rights, firewall blocking, anti-virus block
Solution: Manual activation
Advise customer that http://www.ambirdev.com needs to be white listed. Changing this setting most often fixes the issue.
Refer customer to their IT professional to check settings.
- Copy the ‘Configuration’ number using the clipboard feature and send that number to yourself using the chat function in Fixme
- In the Licensing tool, enter the configuration number in the Configuration Number field in the ‘Machine Code’ section. Hit ‘Generate Offline’
- A long number will populate in the ‘Registration Number’ field. Copy that number and send to the user’s PC using the Fixme chat
- Copy the number from the chat window and hit OK
- AmbirScan will start