|
Answers to your questions are just a phone call or email away.
Ambir's knowledgeable, in-house Customer Service & Support Team is readily available to assist you in the long term care of all your Ambir products.
Contact them Monday – Friday
from 9:00 a.m. to 6:00 p.m.CST at:
Phone 630.530.5400 (option 3)
Email support@ambir.com
In order to most accurately identify the problem with your product, our Support Team will ask several basic questions regarding its current condition and performance. If the problem cannot be solved by troubleshooting alone, your technician will guide you through the product return process for the repair, replacement, or return of the malfunctioning unit.
|
|
Please prepare the following information before contacting Technical Support:
| • |
Your contact information, including: phone number, email, shipping, and billing address |
| • |
Date and source of purchase |
| • |
Model number |
| • |
Serial Number |
| • |
Credit Card (applicable only to
out-of-warranty service requests) |
|
|
