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Alphabetical Product Index and Links

• 0-9

  • 1-Year Warranty Extension for AV121 series
  • 1-Year Warranty Extension for AV122 series
  • 1-Year Warranty Extension for AV210 Series
  • 1-Year Warranty Extension for AV220 Series
  • 1-Year Warranty Extension for Duplex Sheetfed Scanners
  • 1-Year Warranty Extension for ImageScan Pro ADF
  • 1-Year Warranty Extension for Simplex Sheetfed Scanners
  • 2-Year Warranty Extension for Duplex Sheetfed Scanners
  • 2-Year Warranty Extension for Simplex Sheetfed Scanners

• A

  • A5 Passport & Secure ID Scanner
  • AV Series Preventive Maintanence Kit

• B

  • Bulk Calibration Sheets for PS600 / PS300 / PS464 / 2000/N Scanners - 25 Sheet Pack
  • Bulk Calibration Sheets for PS600-2 (PS600-AS, PS600-PM) / DS485 / DS487 / PS465 / PS467 / 2000R/NR / 3000D/DN - 25 Sheet Pack
  • Bulk Calibration Sheets for PS665 / PS667 / DS685 / DS687 / 800R/NR / 800DX/DXN - 25 Sheet Pack
  • Bulk Pack Cleaning Sheets - DS485, DS487, PS465, PS467, PS600, PS600-2 (PS600-AS, PS600-PM), PS300, PS464 - 25 Pack
  • Bulk Pack Cleaning Sheets for PS662, PS665, PS667, DS685, DS687 - 25 Pack
  • Bulk Photo Sleeve Kit for All Scanner Models - 25 Pack

• C

  • Cleaning Fluid for Sheetfed Scanners 2oz Bottle - 10 pack

• D

  • DocketPort 467
  • DocketPort 487
  • DocketPort 667
  • DocketPort 687
  • Duplex A4 ID Card & Document Scanner w/AmbirScan™
  • Duplex A4 ID Card and Document Scanner w/ PageManager
  • Duplex A6 ID Card Scanner w/AmbirScan™
  • Duplex Document and ID Refurbished Scanner with AmbirScan
  • Duplex High-Speed ADF Scanner - 18 ppm
  • Duplex High-Speed ADF Scanner - 35 ppm
  • Duplex ID Card Refurbished Scanner with AmbirScan

• E

  • Enhanced Cleaning & Calibration Kit for PS600 / PS300 / PS464 / 2000N
  • Enhanced Cleaning & Calibration Kit for PS600-2 (PS600-AS, PS600-PM) / DS485 / DS487 / PS465 / PS467 / 2000N/NR / 3000D/DN Scanners
  • Enhanced Cleaning & Calibration Kit for PS662 / 800 / 800N
  • Enhanced Cleaning & Calibration Kit for PS665 / PS667 / DS685 / DS687 / 800R/NR / 800DX/DXN

• H

  • High-Speed Duplex Document and ID Scanner with Automatic Document Feeder

• I

  • ImageScan Pro ADF Series Preventive Maintanence Kit
  • ImageScan™ Pro 490i Duplex ID Card & Document Scanner w/ AmbirScan
  • ImageScan™ Pro 490i Duplex ID Card & Document Scanner w/ PageManager

• N

  • NotePro USB 2.0 Cable A-B 10 ft Length
  • NotePro USB 2.0 Cable A-B 3 ft Length
  • NotePro USB 2.0 Cable A-B 6 ft Length

• P

  • Photo Sleeve Kit for All Scanner Models (includes 2 photo sleeves)

• R

  • Refurbished A5 Passport and Secure ID Scanner

• S

  • Simplex A4 ID Card & Document Scanner w/AmbirScan™
  • Simplex A4 ID Card & Document Scanner w/PageManager®
  • Simplex A6 ID Card Scanner w/AmbirScan™
  • Simplex Document and ID Card Refurbished Scanner with AmbirScan
  • Simplex Document and ID Refurbished Scanner with AmbirScan
  • Simplex High-Speed ADF Scanner - 18 ppm
  • Simplex High-Speed ADF Scanner - 30 ppm
  • Simplex Refurbished High-Speed ADF Scanner - 30 ppm
  • Simplex Refurbished High-Speed ADF Scanner-18 ppm

• T

  • Topaz ClipGem 9x12 Letter Clipboard USB Electromagnetic Signature Pad
  • Topaz SigLite 1x5 USB Pressure Sensitive Signature Pad
  • Topaz SigLite LCD 1x5 Backlit USB Pressure Sensitive Signature Pad
  • Topaz SigLite LCD 4x3 Backlit USB Pressure Sensitive Signature Pad
  • Topaz SigLite SL 1x5 USB Portable Pressure Sensitive Signature Pad
  • TravelScan® Pro Simplex Document & ID Card Scanner with PageManager
  • TravelScan® Pro Simplex Document & ID Scanner with AmbirScan

FAQs Index and Links

AV100-CC AV Series Preventive Maintanence Kit

• Can I order more calibration & cleaning kits?

AV121-18 Simplex High-Speed ADF Scanner - 18 ppm

• Can I use Ambir Technology scanners in a Citrix environment?
• How can I check if my scanner drivers are installed properly or my hardware is functioning properly?
• How can I tell if my Vista operating system is 32 or 64 bit?
• How do I obtain service on my scanner?
• I lost my RMA number. What should I do?
• I scanned a document with wet Liquid Paper. What should I do?
• Where do I send my scanner for repairs?

AV121-RM Simplex Refurbished High-Speed ADF Scanner-18 ppm

• Can I use Ambir Technology scanners in a Citrix environment?

AV122-18 Duplex High-Speed ADF Scanner - 18 ppm

• Can I use Ambir Technology scanners in a Citrix environment?
• How can I tell if my Vista operating system is 32 or 64 bit?
• How do I obtain service on my scanner?
• I lost my RMA number. What should I do?
• Where do I send my scanner for repairs?

AV210-C2 Simplex High-Speed ADF Scanner - 30 ppm

• Can I use Ambir Technology scanners in a Citrix environment?
• How can I check if my scanner drivers are installed properly or my hardware is functioning properly?
• How can I tell if my Vista operating system is 32 or 64 bit?
• How do I obtain service on my scanner?
• I lost my RMA number. What should I do?
• I scanned a document with wet Liquid Paper. What should I do?
• Where do I send my scanner for repairs?

AV210C2-RM Simplex Refurbished High-Speed ADF Scanner - 30 ppm

• Can I use Ambir Technology scanners in a Citrix environment?
• How can I check if my scanner drivers are installed properly or my hardware is functioning properly?
• How can I tell if my Vista operating system is 32 or 64 bit?
• How long does it take to scan a typical document?
• I lost my RMA number. What should I do?
• I scanned a document with wet Liquid Paper. What should I do?
• Where do I send my scanner for repairs?

AV220-C2 Duplex High-Speed ADF Scanner - 35 ppm

• Can I use Ambir Technology scanners in a Citrix environment?
• How can I tell if my Vista operating system is 32 or 64 bit?
• How do I obtain service on my scanner?
• I lost my RMA number. What should I do?
• I scanned a document with wet Liquid Paper. What should I do?
• Where do I send my scanner for repairs?

DS485-RM Duplex Document and ID Refurbished Scanner with AmbirScan

• Can I use Ambir Technology scanners in a Citrix environment?
• How can I check if my scanner drivers are installed properly or my hardware is functioning properly?
• How do I clean the scanner?
• How long does it take to scan a typical document?
• How often should I calibrate my scanner?
• What is the purpose of scanner calibration?
• Your scanner is clearly designed to work with a notebook computer; will it also work with a desktop PC?

DS487-AS Duplex A4 ID Card & Document Scanner w/AmbirScan™

• Can I order more calibration & cleaning kits?
• Can I order more photo sleeves?
• Can I still get service for my 5 series scanner?
• Can I use Ambir Technology scanners in a Citrix environment?
• Do your scanners support TWAIN?
• How can I check if my scanner drivers are installed properly or my hardware is functioning properly?
• How can I tell if my Vista operating system is 32 or 64 bit?
• How do I calibrate or clean my scanner when using 3rd party software?
• How do I clean the scanner?
• How do I obtain service on my scanner?
• How do I recalibrate my scanner?
• How do I uninstall my scanner?
• How long does it take to scan a typical document?
• How many times can I use my cleaning and calibration sheets?
• How often should I calibrate my scanner?
• How often should I clean and calibrate my scanner?
• How often should I clean my scanner?
• I can scan with the scanner but the image output is totally black.
• I have installed the scanner to my computer but I cant get it to work.
• I lost my RMA number. What should I do?
• I plugged the scanner to my computer but the scanner is not detected.
• I scanned a document with wet Liquid Paper. What should I do?
• My scans have a black background. Can I change the black background to white?
• What can I do with the button on my scanner?
• What do I do if I get an error when opening data source?
• What do I do if I get the message please insert item to be scanned after the item to be scanned has already been inserted?
• What do I do if my scanner is not working properly?
• What do I do if there are black lines on all of my scans?
• What is resolution?
• What is the difference between the 5 and 7 series scanners?
• What is the purpose of scanner calibration?
• What is the warranty on my scanner?
• What other programs will work with my scanner?
• What should I do if I get a Load dll. failure?
• What should I do if I get a USB not powered error?
• What should I do if I get black or white lines on my scan?
• What should I do if I get the cannot create file error?
• What should I do if there is one thick dark line and one thin dark line on my scan?
• When should I replace my cleaning sheet?
• Where do I send my scanner for repairs?
• Will the scanner handle thicker sheets of paper?
• Your scanner is clearly designed to work with a notebook computer; will it also work with a desktop PC?

DS487-PM Duplex A4 ID Card and Document Scanner w/ PageManager

• Can I order more calibration & cleaning kits?
• Can I order more photo sleeves?
• Can I still get service for my 5 series scanner?
• Can I use Ambir Technology scanners in a Citrix environment?
• Do your scanners support TWAIN?
• How can I check if my scanner drivers are installed properly or my hardware is functioning properly?
• How can I tell if my Vista operating system is 32 or 64 bit?
• How do I calibrate or clean my scanner when using 3rd party software?
• How do I clean the scanner?
• How do I obtain service on my scanner?
• How do I recalibrate my scanner?
• How do I uninstall my scanner?
• How long does it take to scan a typical document?
• How many times can I use my cleaning and calibration sheets?
• How often should I calibrate my scanner?
• How often should I clean and calibrate my scanner?
• How often should I clean my scanner?
• I can scan with the scanner but the image output is totally black.
• I have installed the scanner to my computer but I cant get it to work.
• I lost my RMA number. What should I do?
• I plugged the scanner to my computer but the scanner is not detected.
• I scanned a document with wet Liquid Paper. What should I do?
• My scans have a black background. Can I change the black background to white?
• What can I do with the button on my scanner?
• What do I do if I get an error when opening data source?
• What do I do if I get the message please insert item to be scanned after the item to be scanned has already been inserted?
• What do I do if my scanner is not working properly?
• What do I do if there are black lines on all of my scans?
• What is resolution?
• What is the difference between the 5 and 7 series scanners?
• What is the purpose of scanner calibration?
• What is the warranty on my scanner?
• What other programs will work with my scanner?
• What should I do if I get a Load dll. failure?
• What should I do if I get a USB not powered error?
• What should I do if I get black or white lines on my scan?
• What should I do if I get the cannot create file error?
• What should I do if there is one thick dark line and one thin dark line on my scan?
• When should I replace my cleaning sheet?
• Where do I send my scanner for repairs?
• Will the scanner handle thicker sheets of paper?
• Your scanner is clearly designed to work with a notebook computer; will it also work with a desktop PC?

DS490-AS ImageScan™ Pro 490i Duplex ID Card & Document Scanner w/ AmbirScan

• Can I order more calibration & cleaning kits?
• Can I order more photo sleeves?
• Can I use Ambir Technology scanners in a Citrix environment?
• Do your scanners support TWAIN?
• How can I check if my scanner drivers are installed properly or my hardware is functioning properly?
• How can I tell if my Vista operating system is 32 or 64 bit?
• How do I calibrate or clean my scanner when using 3rd party software?
• How do I clean the scanner?
• How do I obtain service on my scanner?
• How do I recalibrate my scanner?
• How do I uninstall my scanner?
• How long does it take to scan a typical document?
• How many times can I use my cleaning and calibration sheets?
• How often should I calibrate my scanner?
• How often should I clean and calibrate my scanner?
• How often should I clean my scanner?
• I can scan with the scanner but the image output is totally black.
• I have installed the scanner to my computer but I cant get it to work.
• I lost my RMA number. What should I do?
• I plugged the scanner to my computer but the scanner is not detected.
• I scanned a document with wet Liquid Paper. What should I do?
• My scans have a black background. Can I change the black background to white?
• What can I do with the button on my scanner?
• What do I do if I get an error when opening data source?
• What do I do if I get the message please insert item to be scanned after the item to be scanned has already been inserted?
• What do I do if my scanner is not working properly?
• What do I do if there are black lines on all of my scans?
• What is resolution?
• What is the purpose of scanner calibration?
• What is the warranty on my scanner?
• What other programs will work with my scanner?
• What should I do if I get a Load dll. failure?
• What should I do if I get a USB not powered error?
• What should I do if I get black or white lines on my scan?
• What should I do if I get the cannot create file error?
• What should I do if there is one thick dark line and one thin dark line on my scan?
• When should I replace my cleaning sheet?
• Where do I send my scanner for repairs?
• Will the scanner handle thicker sheets of paper?
• Your scanner is clearly designed to work with a notebook computer; will it also work with a desktop PC?

DS490-PM ImageScan™ Pro 490i Duplex ID Card & Document Scanner w/ PageManager

• Can I order more calibration & cleaning kits?
• Can I order more photo sleeves?
• Can I use Ambir Technology scanners in a Citrix environment?
• Do your scanners support TWAIN?
• How can I check if my scanner drivers are installed properly or my hardware is functioning properly?
• How can I tell if my Vista operating system is 32 or 64 bit?
• How do I calibrate or clean my scanner when using 3rd party software?
• How do I clean the scanner?
• How do I obtain service on my scanner?
• How do I recalibrate my scanner?
• How do I uninstall my scanner?
• How long does it take to scan a typical document?
• How many times can I use my cleaning and calibration sheets?
• How often should I calibrate my scanner?
• How often should I clean and calibrate my scanner?
• How often should I clean my scanner?
• I can scan with the scanner but the image output is totally black.
• I have installed the scanner to my computer but I cant get it to work.
• I lost my RMA number. What should I do?
• I plugged the scanner to my computer but the scanner is not detected.
• I scanned a document with wet Liquid Paper. What should I do?
• My scans have a black background. Can I change the black background to white?
• What can I do with the button on my scanner?
• What do I do if I get an error when opening data source?
• What do I do if I get the message please insert item to be scanned after the item to be scanned has already been inserted?
• What do I do if my scanner is not working properly?
• What do I do if there are black lines on all of my scans?
• What is resolution?
• What is the purpose of scanner calibration?
• What is the warranty on my scanner?
• What other programs will work with my scanner?
• What should I do if I get a Load dll. failure?
• What should I do if I get a USB not powered error?
• What should I do if I get black or white lines on my scan?
• What should I do if I get the cannot create file error?
• What should I do if there is one thick dark line and one thin dark line on my scan?
• When should I replace my cleaning sheet?
• Where do I send my scanner for repairs?
• Will the scanner handle thicker sheets of paper?
• Your scanner is clearly designed to work with a notebook computer; will it also work with a desktop PC?

DS685-RM Duplex ID Card Refurbished Scanner with AmbirScan

• Can I use Ambir Technology scanners in a Citrix environment?
• Do your scanners support TWAIN?
• How can I check if my scanner drivers are installed properly or my hardware is functioning properly?
• How do I clean the scanner?
• How do I recalibrate my scanner?
• How long does it take to scan a typical document?
• How often should I calibrate my scanner?
• What do I do if my scanner is not working properly?
• What is the purpose of scanner calibration?
• What other programs will work with my scanner?
• Your scanner is clearly designed to work with a notebook computer; will it also work with a desktop PC?

DS687-AS Duplex A6 ID Card Scanner w/AmbirScan™

• Can I order more calibration & cleaning kits?
• Can I order more photo sleeves?
• Can I still get service for my 5 series scanner?
• Can I use Ambir Technology scanners in a Citrix environment?
• Do your scanners support TWAIN?
• How can I check if my scanner drivers are installed properly or my hardware is functioning properly?
• How can I tell if my Vista operating system is 32 or 64 bit?
• How do I calibrate or clean my scanner when using 3rd party software?
• How do I clean the scanner?
• How do I obtain service on my scanner?
• How do I recalibrate my scanner?
• How do I uninstall my scanner?
• How long does it take to scan a typical document?
• How many times can I use my cleaning and calibration sheets?
• How often should I calibrate my scanner?
• How often should I clean and calibrate my scanner?
• How often should I clean my scanner?
• I can scan with the scanner but the image output is totally black.
• I have installed the scanner to my computer but I cant get it to work.
• I lost my RMA number. What should I do?
• I plugged the scanner to my computer but the scanner is not detected.
• I scanned a document with wet Liquid Paper. What should I do?
• My scans have a black background. Can I change the black background to white?
• What can I do with the button on my scanner?
• What do I do if I get an error when opening data source?
• What do I do if I get the message please insert item to be scanned after the item to be scanned has already been inserted?
• What do I do if my scanner is not working properly?
• What do I do if there are black lines on all of my scans?
• What is resolution?
• What is the difference between the 5 and 7 series scanners?
• What is the purpose of scanner calibration?
• What is the warranty on my scanner?
• What other programs will work with my scanner?
• What should I do if I get a Load dll. failure?
• What should I do if I get a USB not powered error?
• What should I do if I get black or white lines on my scan?
• What should I do if I get the cannot create file error?
• What should I do if there is one thick dark line and one thin dark line on my scan?
• When should I replace my cleaning sheet?
• Where do I send my scanner for repairs?
• Your scanner is clearly designed to work with a notebook computer; will it also work with a desktop PC?

EW121-Y1 1-Year Warranty Extension for AV121 series

• I lost my RMA number. What should I do?

EW210-Y1 1-Year Warranty Extension for AV210 Series

• I lost my RMA number. What should I do?

EW220-Y1 1-Year Warranty Extension for AV220 Series

• I lost my RMA number. What should I do?

EW500-Y1 1-Year Warranty Extension for ImageScan Pro ADF

• I lost my RMA number. What should I do?

EW820-Y1 1-Year Warranty Extension for Simplex Sheetfed Scanners

• How long does it take to scan a typical document?
• I lost my RMA number. What should I do?

EW820-Y2 2-Year Warranty Extension for Simplex Sheetfed Scanners

• How long does it take to scan a typical document?
• I lost my RMA number. What should I do?

EW855-Y1 1-Year Warranty Extension for Duplex Sheetfed Scanners

• How long does it take to scan a typical document?
• I lost my RMA number. What should I do?

EW860-Y2 2-Year Warranty Extension for Duplex Sheetfed Scanners

• How long does it take to scan a typical document?
• I lost my RMA number. What should I do?

FS531-RM Refurbished A5 Passport and Secure ID Scanner

• Do your scanners support TWAIN?
• How can I check if my scanner drivers are installed properly or my hardware is functioning properly?

ImageScan Pro ADF High-Speed Duplex Document and ID Scanner with Automatic Document Feeder

• Do your scanners support TWAIN?
• How can I check if my scanner drivers are installed properly or my hardware is functioning properly?
• How can I tell if my Vista operating system is 32 or 64 bit?
• How do I obtain service on my scanner?
• How do I uninstall my scanner?
• How often should I clean and calibrate my scanner?
• I have installed the scanner to my computer but I cant get it to work.
• I lost my RMA number. What should I do?
• I plugged the scanner to my computer but the scanner is not detected.
• I scanned a document with wet Liquid Paper. What should I do?
• What do I do if my scanner is not working properly?
• What is the warranty on my scanner?

PS464-RM Simplex Document and ID Card Refurbished Scanner with AmbirScan

• Can I use Ambir Technology scanners in a Citrix environment?
• How can I check if my scanner drivers are installed properly or my hardware is functioning properly?
• How do I clean the scanner?
• How do I recalibrate my scanner?
• How often should I calibrate my scanner?
• What do I do if my scanner is not working properly?
• What is the purpose of scanner calibration?

PS465-RM Simplex Document and ID Refurbished Scanner with AmbirScan

• Can I use Ambir Technology scanners in a Citrix environment?
• How can I check if my scanner drivers are installed properly or my hardware is functioning properly?
• How do I clean the scanner?
• How do I recalibrate my scanner?
• How often should I calibrate my scanner?
• What do I do if my scanner is not working properly?
• What is the purpose of scanner calibration?

PS467-AS Simplex A4 ID Card & Document Scanner w/AmbirScan™

• Can I order more calibration & cleaning kits?
• Can I order more photo sleeves?
• Can I still get service for my 5 series scanner?
• Can I use Ambir Technology scanners in a Citrix environment?
• Do your scanners support TWAIN?
• How can I check if my scanner drivers are installed properly or my hardware is functioning properly?
• How can I tell if my Vista operating system is 32 or 64 bit?
• How do I calibrate or clean my scanner when using 3rd party software?
• How do I clean the scanner?
• How do I obtain service on my scanner?
• How do I recalibrate my scanner?
• How do I uninstall my scanner?
• How long does it take to scan a typical document?
• How many times can I use my cleaning and calibration sheets?
• How often should I calibrate my scanner?
• How often should I clean and calibrate my scanner?
• How often should I clean my scanner?
• I can scan with the scanner but the image output is totally black.
• I have installed the scanner to my computer but I cant get it to work.
• I lost my RMA number. What should I do?
• I plugged the scanner to my computer but the scanner is not detected.
• I scanned a document with wet Liquid Paper. What should I do?
• My scans have a black background. Can I change the black background to white?
• What can I do with the button on my scanner?
• What do I do if I get an error when opening data source?
• What do I do if I get the message please insert item to be scanned after the item to be scanned has already been inserted?
• What do I do if my scanner is not working properly?
• What do I do if there are black lines on all of my scans?
• What is resolution?
• What is the difference between the 5 and 7 series scanners?
• What is the purpose of scanner calibration?
• What is the warranty on my scanner?
• What other programs will work with my scanner?
• What should I do if I get a Load dll. failure?
• What should I do if I get a USB not powered error?
• What should I do if I get black or white lines on my scan?
• What should I do if I get the cannot create file error?
• What should I do if there is one thick dark line and one thin dark line on my scan?
• When should I replace my cleaning sheet?
• Where do I send my scanner for repairs?
• Will the scanner handle thicker sheets of paper?
• Your scanner is clearly designed to work with a notebook computer; will it also work with a desktop PC?

PS467-PM Simplex A4 ID Card & Document Scanner w/PageManager®

• Can I order more calibration & cleaning kits?
• Can I order more photo sleeves?
• Can I still get service for my 5 series scanner?
• Can I use Ambir Technology scanners in a Citrix environment?
• Do your scanners support TWAIN?
• How can I check if my scanner drivers are installed properly or my hardware is functioning properly?
• How can I tell if my Vista operating system is 32 or 64 bit?
• How do I calibrate or clean my scanner when using 3rd party software?
• How do I clean the scanner?
• How do I obtain service on my scanner?
• How do I recalibrate my scanner?
• How do I uninstall my scanner?
• How long does it take to scan a typical document?
• How many times can I use my cleaning and calibration sheets?
• How often should I calibrate my scanner?
• How often should I clean and calibrate my scanner?
• How often should I clean my scanner?
• I can scan with the scanner but the image output is totally black.
• I have installed the scanner to my computer but I cant get it to work.
• I lost my RMA number. What should I do?
• I plugged the scanner to my computer but the scanner is not detected.
• I scanned a document with wet Liquid Paper. What should I do?
• My scans have a black background. Can I change the black background to white?
• What can I do with the button on my scanner?
• What do I do if I get an error when opening data source?
• What do I do if I get the message please insert item to be scanned after the item to be scanned has already been inserted?
• What do I do if my scanner is not working properly?
• What do I do if there are black lines on all of my scans?
• What is resolution?
• What is the difference between the 5 and 7 series scanners?
• What is the purpose of scanner calibration?
• What is the warranty on my scanner?
• What other programs will work with my scanner?
• What should I do if I get a Load dll. failure?
• What should I do if I get a USB not powered error?
• What should I do if I get black or white lines on my scan?
• What should I do if I get the cannot create file error?
• What should I do if there is one thick dark line and one thin dark line on my scan?
• When should I replace my cleaning sheet?
• Where do I send my scanner for repairs?
• Will the scanner handle thicker sheets of paper?
• Your scanner is clearly designed to work with a notebook computer; will it also work with a desktop PC?

PS600-03 TravelScan® Pro 600 Simplex Document & ID Scanner with AmbirScan

• Can I order more calibration & cleaning kits?
• Can I order more photo sleeves?
• Can I use Ambir Technology scanners in a Citrix environment?
• Do your scanners support TWAIN?
• Does the TravelScan Pro 600 or 2300 work on Vista 64 bit operating systems?
• How can I check if my scanner drivers are installed properly or my hardware is functioning properly?
• How can I tell if my Vista operating system is 32 or 64 bit?
• How do I calibrate or clean my scanner when using 3rd party software?
• How do I clean the scanner?
• How do I obtain service on my scanner?
• How do I recalibrate my scanner?
• How do I uninstall my scanner?
• How long does it take to scan a typical document?
• How many times can I use my cleaning and calibration sheets?
• How often should I calibrate my scanner?
• How often should I clean and calibrate my scanner?
• How often should I clean my scanner?
• I can scan with the scanner but the image output is totally black.
• I have installed the scanner to my computer but I cant get it to work.
• I lost my RMA number. What should I do?
• I plugged the scanner to my computer but the scanner is not detected.
• I scanned a document with wet Liquid Paper. What should I do?
• My scans have a black background. Can I change the black background to white?
• What can I do with the button on my scanner?
• What do I do if I get an error when opening data source?
• What do I do if I get the message please insert item to be scanned after the item to be scanned has already been inserted?
• What do I do if my scanner is not working properly?
• What do I do if there are black lines on all of my scans?
• What is resolution?
• What is the purpose of scanner calibration?
• What is the warranty on my scanner?
• What other programs will work with my scanner?
• What should I do if I get a Load dll. failure?
• What should I do if I get a USB not powered error?
• What should I do if I get black or white lines on my scan?
• What should I do if I get the cannot create file error?
• What should I do if there is one thick dark line and one thin dark line on my scan?
• When should I replace my cleaning sheet?
• Where do I send my scanner for repairs?
• Will the scanner handle thicker sheets of paper?
• Your scanner is clearly designed to work with a notebook computer; will it also work with a desktop PC?

PS600-95 TravelScan Pro 600 Simplex Document & ID Card Scanner w/ PageManager®

• Can I order more calibration & cleaning kits?
• Can I order more photo sleeves?
• Can I use Ambir Technology scanners in a Citrix environment?
• Do your scanners support TWAIN?
• Does the TravelScan Pro 600 or 2300 work on Vista 64 bit operating systems?
• How can I check if my scanner drivers are installed properly or my hardware is functioning properly?
• How can I tell if my Vista operating system is 32 or 64 bit?
• How do I calibrate or clean my scanner when using 3rd party software?
• How do I clean the scanner?
• How do I obtain service on my scanner?
• How do I recalibrate my scanner?
• How do I uninstall my scanner?
• How long does it take to scan a typical document?
• How many times can I use my cleaning and calibration sheets?
• How often should I calibrate my scanner?
• How often should I clean and calibrate my scanner?
• How often should I clean my scanner?
• I can scan with the scanner but the image output is totally black.
• I have installed the scanner to my computer but I cant get it to work.
• I lost my RMA number. What should I do?
• I plugged the scanner to my computer but the scanner is not detected.
• I scanned a document with wet Liquid Paper. What should I do?
• My scans have a black background. Can I change the black background to white?
• What can I do with the button on my scanner?
• What do I do if I get an error when opening data source?
• What do I do if I get the message please insert item to be scanned after the item to be scanned has already been inserted?
• What do I do if my scanner is not working properly?
• What do I do if there are black lines on all of my scans?
• What is resolution?
• What is the purpose of scanner calibration?
• What is the warranty on my scanner?
• What other programs will work with my scanner?
• What should I do if I get a Load dll. failure?
• What should I do if I get a USB not powered error?
• What should I do if I get black or white lines on my scan?
• What should I do if I get the cannot create file error?
• What should I do if there is one thick dark line and one thin dark line on my scan?
• When should I replace my cleaning sheet?
• Where do I send my scanner for repairs?
• Will the scanner handle thicker sheets of paper?
• Your scanner is clearly designed to work with a notebook computer; will it also work with a desktop PC?

PS600-AS TravelScan® Pro Simplex Document & ID Scanner with AmbirScan

• Can I order more calibration & cleaning kits?
• Can I order more photo sleeves?
• Can I use Ambir Technology scanners in a Citrix environment?
• Do your scanners support TWAIN?
• How can I check if my scanner drivers are installed properly or my hardware is functioning properly?
• How can I tell if my Vista operating system is 32 or 64 bit?
• How do I calibrate or clean my scanner when using 3rd party software?
• How do I clean the scanner?
• How do I obtain service on my scanner?
• How do I recalibrate my scanner?
• How do I uninstall my scanner?
• How long does it take to scan a typical document?
• How many times can I use my cleaning and calibration sheets?
• How often should I calibrate my scanner?
• How often should I clean and calibrate my scanner?
• How often should I clean my scanner?
• I can scan with the scanner but the image output is totally black.
• I have installed the scanner to my computer but I cant get it to work.
• I lost my RMA number. What should I do?
• I plugged the scanner to my computer but the scanner is not detected.
• I scanned a document with wet Liquid Paper. What should I do?
• My scans have a black background. Can I change the black background to white?
• What can I do with the button on my scanner?
• What do I do if I get an error when opening data source?
• What do I do if I get the message please insert item to be scanned after the item to be scanned has already been inserted?
• What do I do if my scanner is not working properly?
• What do I do if there are black lines on all of my scans?
• What is resolution?
• What is the purpose of scanner calibration?
• What is the warranty on my scanner?
• What other programs will work with my scanner?
• What should I do if I get a Load dll. failure?
• What should I do if I get a USB not powered error?
• What should I do if I get black or white lines on my scan?
• What should I do if I get the cannot create file error?
• What should I do if there is one thick dark line and one thin dark line on my scan?
• When should I replace my cleaning sheet?
• Where do I send my scanner for repairs?
• Will the scanner handle thicker sheets of paper?
• Your scanner is clearly designed to work with a notebook computer; will it also work with a desktop PC?

PS600-PM TravelScan® Pro Simplex Document & ID Card Scanner with PageManager

• Can I order more calibration & cleaning kits?
• Can I order more photo sleeves?
• Can I use Ambir Technology scanners in a Citrix environment?
• Do your scanners support TWAIN?
• How can I check if my scanner drivers are installed properly or my hardware is functioning properly?
• How can I tell if my Vista operating system is 32 or 64 bit?
• How do I calibrate or clean my scanner when using 3rd party software?
• How do I clean the scanner?
• How do I obtain service on my scanner?
• How do I recalibrate my scanner?
• How do I uninstall my scanner?
• How long does it take to scan a typical document?
• How many times can I use my cleaning and calibration sheets?
• How often should I calibrate my scanner?
• How often should I clean and calibrate my scanner?
• How often should I clean my scanner?
• I can scan with the scanner but the image output is totally black.
• I have installed the scanner to my computer but I cant get it to work.
• I lost my RMA number. What should I do?
• I plugged the scanner to my computer but the scanner is not detected.
• I scanned a document with wet Liquid Paper. What should I do?
• My scans have a black background. Can I change the black background to white?
• What can I do with the button on my scanner?
• What do I do if I get an error when opening data source?
• What do I do if I get the message please insert item to be scanned after the item to be scanned has already been inserted?
• What do I do if my scanner is not working properly?
• What do I do if there are black lines on all of my scans?
• What is resolution?
• What is the purpose of scanner calibration?
• What is the warranty on my scanner?
• What other programs will work with my scanner?
• What should I do if I get a Load dll. failure?
• What should I do if I get a USB not powered error?
• What should I do if I get black or white lines on my scan?
• What should I do if I get the cannot create file error?
• What should I do if there is one thick dark line and one thin dark line on my scan?
• When should I replace my cleaning sheet?
• Where do I send my scanner for repairs?
• Will the scanner handle thicker sheets of paper?
• Your scanner is clearly designed to work with a notebook computer; will it also work with a desktop PC?

PS667-AS Simplex A6 ID Card Scanner w/AmbirScan™

• Can I order more calibration & cleaning kits?
• Can I order more photo sleeves?
• Can I still get service for my 5 series scanner?
• Can I use Ambir Technology scanners in a Citrix environment?
• Do your scanners support TWAIN?
• How can I check if my scanner drivers are installed properly or my hardware is functioning properly?
• How can I tell if my Vista operating system is 32 or 64 bit?
• How do I calibrate or clean my scanner when using 3rd party software?
• How do I clean the scanner?
• How do I obtain service on my scanner?
• How do I recalibrate my scanner?
• How do I uninstall my scanner?
• How long does it take to scan a typical document?
• How many times can I use my cleaning and calibration sheets?
• How often should I calibrate my scanner?
• How often should I clean and calibrate my scanner?
• How often should I clean my scanner?
• I can scan with the scanner but the image output is totally black.
• I have installed the scanner to my computer but I cant get it to work.
• I lost my RMA number. What should I do?
• I plugged the scanner to my computer but the scanner is not detected.
• I scanned a document with wet Liquid Paper. What should I do?
• My scans have a black background. Can I change the black background to white?
• What can I do with the button on my scanner?
• What do I do if I get an error when opening data source?
• What do I do if I get the message please insert item to be scanned after the item to be scanned has already been inserted?
• What do I do if my scanner is not working properly?
• What do I do if there are black lines on all of my scans?
• What is resolution?
• What is the difference between the 5 and 7 series scanners?
• What is the purpose of scanner calibration?
• What is the warranty on my scanner?
• What other programs will work with my scanner?
• What should I do if I get a Load dll. failure?
• What should I do if I get a USB not powered error?
• What should I do if I get black or white lines on my scan?
• What should I do if I get the cannot create file error?
• What should I do if there is one thick dark line and one thin dark line on my scan?
• When should I replace my cleaning sheet?
• Where do I send my scanner for repairs?
• Your scanner is clearly designed to work with a notebook computer; will it also work with a desktop PC?

SA100 Photo Sleeve Kit for All Scanner Models (includes 2 photo sleeves)

• Can I order more photo sleeves?

SA100-CC ImageScan Pro ADF Series Preventive Maintanence Kit

• Can I order more calibration & cleaning kits?

SA115-D4 Enhanced Cleaning & Calibration Kit for PS600-2 (PS600-AS, PS600-PM) / DS485 / DS487 / PS465 / PS467 / 2000N/NR / 3000D/DN Scanners

• Can I order more calibration & cleaning kits?
• How do I recalibrate my scanner?
• How many times can I use my cleaning and calibration sheets?
• How often should I clean and calibrate my scanner?
• How often should I clean my scanner?

SA125-A4 Enhanced Cleaning & Calibration Kit for PS600 / PS300 / PS464 / 2000N

• Can I order more calibration & cleaning kits?
• How do I recalibrate my scanner?
• How many times can I use my cleaning and calibration sheets?
• How often should I calibrate my scanner?
• How often should I clean and calibrate my scanner?
• How often should I clean my scanner?
• When should I replace my cleaning sheet?

SA135-A6 Enhanced Cleaning & Calibration Kit for PS662 / 800 / 800N

• Can I order more calibration & cleaning kits?
• How do I recalibrate my scanner?
• How many times can I use my cleaning and calibration sheets?
• How often should I calibrate my scanner?
• How often should I clean and calibrate my scanner?
• How often should I clean my scanner?
• When should I replace my cleaning sheet?

SA145-25 Bulk Calibration Sheets for PS600-2 (PS600-AS, PS600-PM) / DS485 / DS487 / PS465 / PS467 / 2000R/NR / 3000D/DN - 25 Sheet Pack

• Can I order more calibration & cleaning kits?
• How do I recalibrate my scanner?
• How many times can I use my cleaning and calibration sheets?
• How often should I calibrate my scanner?
• How often should I clean and calibrate my scanner?

SA-155-10 Cleaning Fluid for Sheetfed Scanners 2oz Bottle - 10 pack

• Can I order more calibration & cleaning kits?
• How do I clean the scanner?
• How many times can I use my cleaning and calibration sheets?
• How often should I clean and calibrate my scanner?
• How often should I clean my scanner?
• When should I replace my cleaning sheet?

SA155-25 Bulk Calibration Sheets for PS600 / PS300 / PS464 / 2000/N Scanners - 25 Sheet Pack

• Can I order more calibration & cleaning kits?
• How do I recalibrate my scanner?
• How many times can I use my cleaning and calibration sheets?
• How often should I calibrate my scanner?
• How often should I clean and calibrate my scanner?
• What do I do if there are black lines on all of my scans?
• What is the purpose of scanner calibration?

SA170-25 Bulk Photo Sleeve Kit for All Scanner Models - 25 Pack

• Can I order more photo sleeves?

SA175-A6 Enhanced Cleaning & Calibration Kit for PS665 / PS667 / DS685 / DS687 / 800R/NR / 800DX/DXN

• Can I order more calibration & cleaning kits?
• How do I recalibrate my scanner?
• How many times can I use my cleaning and calibration sheets?
• How often should I calibrate my scanner?
• How often should I clean and calibrate my scanner?
• How often should I clean my scanner?

SA180-25 Bulk Calibration Sheets for PS665 / PS667 / DS685 / DS687 / 800R/NR / 800DX/DXN - 25 Sheet Pack

• Can I order more calibration & cleaning kits?
• How do I recalibrate my scanner?
• How many times can I use my cleaning and calibration sheets?
• How often should I calibrate my scanner?
• How often should I clean and calibrate my scanner?

SA185-25 Bulk Pack Cleaning Sheets - DS485, DS487, PS465, PS467, PS600, PS600-2 (PS600-AS, PS600-PM), PS300, PS464 - 25 Pack

• Can I order more calibration & cleaning kits?
• How do I clean the scanner?
• How many times can I use my cleaning and calibration sheets?
• How often should I clean and calibrate my scanner?
• How often should I clean my scanner?
• When should I replace my cleaning sheet?

SA195-25 Bulk Pack Cleaning Sheets for PS662, PS665, PS667, DS685, DS687 - 25 Pack

• Can I order more calibration & cleaning kits?
• How do I clean the scanner?
• How many times can I use my cleaning and calibration sheets?
• How often should I clean and calibrate my scanner?
• How often should I clean my scanner?
• When should I replace my cleaning sheet?

SP15BL-PS Topaz SigLite LCD 1x5 Backlit USB Pressure Sensitive Signature Pad

• How can I tell if my Vista operating system is 32 or 64 bit?
• I lost my RMA number. What should I do?

SP15-PS Topaz SigLite 1x5 USB Pressure Sensitive Signature Pad

• How can I tell if my Vista operating system is 32 or 64 bit?
• I lost my RMA number. What should I do?

SP15TP-PS Topaz SigLite SL 1x5 USB Portable Pressure Sensitive Signature Pad

• How can I tell if my Vista operating system is 32 or 64 bit?
• I lost my RMA number. What should I do?

SP43BL-PS Topaz SigLite LCD 4x3 Backlit USB Pressure Sensitive Signature Pad

• How can I tell if my Vista operating system is 32 or 64 bit?
• I lost my RMA number. What should I do?

SP912-EM Topaz ClipGem 9x12 Letter Clipboard USB Electromagnetic Signature Pad

• How can I tell if my Vista operating system is 32 or 64 bit?
• I lost my RMA number. What should I do?

News Index and Links

• ImageScan Pro 490i Featured on WebCPA Website and in Print (3/4/2010)
• Informational Healthcare Video Added to Ambir Technology Website (3/4/2010)
• White Papers Added to Healthcare Solutions Section of Ambir Technology Website (3/4/2010)
• Ambir Technology to Exhibit at Booth 9023 During the HIMSS 2010 Conference (2/16/2010)
• Ambir Technology Today Announced the Release of the New ImageScan Pro High Speed Scanner (2/16/2010)
• New Ambir Homepage Goes Live (1/12/2010)
• Newly Redesigned TravelScan Pro Simplex Scanner Now Available (1/6/2010)
• New Duplex Scanner Now Available (12/28/2009)
• Windows 7 and Vista 64-bit Drivers Added to Ambir Support Page (12/11/2009)
• Windows 7 is Here and Ambir Technology is Ready (10/21/2009)
• Ambir Technology Releases New OCR SDK for Driver's License and ID Card Scanning (10/14/2009)
• Ambir Technology to Exhibit at Booth # 1708 during the MGMA 2009 Annual Conference (9/21/2009)
• Ambir Technology Opens Online Outlet Store (9/3/2009)
• Inc. Magazine Reveals America's 5000 Fastest-Growing Private Companies of 2009 (8/19/2009)
• Scan Your Way to a Greener Process (8/17/2009)
• Ambir Technology Achieves PCI DSS Compliance Certification (7/31/2009)
• Ambir Technology Launches Redesigned Website (6/22/2009)
• Ambir Technology Joins HIMSS as a Corporate Member (5/21/2009)
• Ambir Technology Receives A+ Rating from the Better Business Bureau of Chicago and Illinois (5/13/2009)
• Better Hardware Can Increase Productivity (5/1/2009)
• Ambir Technology to Exhibit at HIMSS 2009 Annual Conference and Exhibition (3/31/2009)
• Perfect Presents for Any Professional, Part II (2/2/2009)
• NEW 7 SERIES SCANNERS REPLACE THE 5 SERIES, THE 7 SERIES FEATURES NEW SOFTWARE AND AN UPDATED DRIVER (9/30/2008)
• AMBIR TECHNOLOGY RANKS NO. 1,117 AMONG THE 2008 INC. MAGAZINE 5,000 FASTEST-GROWING PRIVATE COMPANIES (8/28/2008)
• Inc. Magazine Reveals America's 5000 Fastest-Growing Private Companies (8/28/2008)
• An article about Ambir Technology in the Paperless Special Report, the September 2008 supplement to the magazines Accounting Today, Accounting Technology and Practical Accountant. (7/9/2008)
• Ambir Technology helps Boulevard Dental reach their goal of going paperless (7/1/2008)
• AMBIR TECHNOLOGY INTRODUCES DUPLEX SCANNING SOLUTION TO HIMSS 2008 (2/22/2008)
• I Spy Lightweight Portable Scanners (11/20/2007)
• AMBIR TECHNOLOGY ANNOUNCES AVAILABILITY OF DUPLEX ID CARD SCANNER (7/17/2007)
• OTech checks its customers into streamlined registration with Ambir Solution (2/21/2007)
• iQ Credit Union cuts the paper chase with Ambir Technology scanners (12/22/2006)
• AMBIR TECHNOLOGY BECOMES GE HEALTHCARE GOLD-LEVEL CERTIFIED PROVIDER (4/2/2006)

Drivers Index and Links

• Adobe Acrobat plug-in
• Ambir® USB 2.0 Univ. Port Rep
• Ambir® USB 2.0 Univ. Port Rep with Ethernet
• AV121-18 TWAIN Driver
• AV122-18 TWAIN Driver
• AV210-C2 TWAIN & ISIS Driver
• AV220-C2 TWAIN & ISIS Driver
• DS485 64-bit Driver
• DS485 Windows Vista, XP, 2000, ME, 98SE Driver
• DS487 64-bit Driver
• DS487 Mac OS X 10.3-10.5, PPC/Intel Driver
• DS487 Windows Vista, XP, 2000, ME, 98SE Driver
• DS490 Driver (32-bit)
• DS490 Driver (64-bit)
• DS685 64-bit Driver
• DS685 Windows Vista, XP, 2000, ME, 98SE Driver for scanner with white Ambir logo
• DS685 Windows Vista, XP, 2000, ME, 98SE Drivers for scanner with orange logo
• DS687 64-bit Driver
• DS687 Windows Vista, XP, 2000, ME, 98SE Driver
• FS531 TWAIN Driver
• MS Office Plugin V2
• NotePro® Keypad with USB Hub
• NotePro® USB to Serial Adapter Cable
• NotePro™ Keypad without Hub
• OmniPort™ USB Univ. Port Rep
• OmniPort™ USB Univ. Port Rep with Ethernet
• PS464 Mac Driver
• PS464 Vista/XP Driver
• PS465 64-bit Driver
• PS465 Windows Vista, XP, 2000, ME, 98SE Driver
• PS467 64-bit Driver
• PS467 Mac OS X 10.3-10.5, PPC/Intel Driver
• PS467 Windows Vista, XP, 2000, ME, 98SE Driver
• PS600 Windows Vista, XP, 2000, ME, 98SE Driver
• PS660W Driver
• PS662 Vista Driver
• PS662 WIA/TWAIN Driver
• PS665 64-bit Driver
• PS665 Windows Vista, XP, 2000, ME, 98SE Driver
• PS667 64-bit Driver
• PS667 Windows Vista, XP, 2000, ME, 98SE Driver
• SignMeIn sign in application
• SigPlusAdjust
• Sigtoolimagerplus
• SP15BL-PS Driver
• SP15-PS & SP15TP-PS Driver
• SP43BL-PS Driver
• SP912-EM Driver
• TravelScan Pro 2300U TWAIN Driver

Installation Guides Index and Links

• 7 Series Scanner User Guide
• AV121-15 Installation Guide
• AV210-30 Installation Guide
• AV220-35 Installation Guide
• DS485 Installation Guide
• DS490 Installation Guide
• DS685 Installation Guide
• DS687 Installation Guide
• FS531 Installation Guide
• PS465 Installation Guide
• PS467 Installation Guide
• PS600 Installation Guide
• PS665 Installation Guide

Summary Index and Links

• AV121-122-series
• AV200 series
• DS487 Summary
• PS467 Summary
• PS600 Summary
• PS667 Summary
• SigPad Summary